About Hawaii Aloha Travel

Hawaii aloha travel team of agents

HAWAII-ALOHA.COM is the official web site for HAWAII ALOHA TRAVEL, LLC (HAT), a licensed Travel Agency located in Honolulu, License #5750. HAT is a (IATAN) International Airlines Travel Agent Network certified agency and carries memberships and certifications in the following organizations: (HVCB) Hawaii Convention and Visitors Bureau, (CLIA) Cruise Line International Association certified. (BBB) Better Business Bureau, (ASTA) American Society of Travel Agents, and (OSSN) Outside Sales Support Network and (NACTA) National Association of Commission Travel Agents. HAT carries a 1 million errors and omissions policy and maintains a client trust account at First Hawaiian Bank.

About Yaling Yu Fisher, Owner

Yaling Yu is native of Taiwan who moved to the United States in 1992 and got her bachelor’s degree in marketing, management and retailing at Southern Illinois University after studying engineering and working with micro fibers in the garment industry for 3 years in Taiwan. She then went on to get her Masters Degree in Fashion Design at Western Michigan University with a strong focus on marketing, CAD and computer science.

Before moving into the private sector, she got certified in purchasing management at San Jose State University and then began working in Silicon valley during the Internet Technology boom of the mid to late 90’s. Yaling was quickly promoted from purchasing agent to product management working for major computer companies such as Microland Inc. and Synnex Information Technology Corporation.

Yaling began Hawaii Aloha Travel in 2000 after to moving to Hawaii to start a new chapter in her life and to fulfill a lifetime goal of being a business owner. Under her guidance Hawaii Aloha Travel has grown to become one of the largest locally owned inbound travel agencies in Hawaii. In May 2007 the agency was recognized in Travel Agent Magazine for its innovative approach to travel and in May of the same year, Agent at Home Magazine featured the company’s success story.

In 2008 Yaling received the Circle of Excellence award from Nexion Travel Corporation for outstanding sales and service. In March 2009 Hawaii Aloha Travel was rated as one of the top 10 travel agencies in Hawaii by Pacific Business News. In 2010, the company received a 2010 Travel Age West Trendsetter award.

About Bruce Fisher, Owner

Bruce is originally from Miami Beach Florida, but has lived in Hawaii for the last 19 years where he received a bachelor’s degree in Psychology from Hawaii Pacific University. Bruce came to Hawaii 1991 as a journalist for KGU radio and in 1992 was the first reporter to reach Kauai after Hurricane Iniki on September. 11, 1992. He did National feeds for CBS and Associated Press.

In 1995 Bruce left radio to start MCS Internet solutions which provided programming and connectivity solutions to businesses. That company spun off a local ISP called Pacific Internet Connections. In 1997 after acquiring the domain HAWAI-ALOHA.COM Bruce merged all three companies and founded HAWAII-ALOHA.COM, Inc. which went on to design, develop and market numerous websites in Hawaii including Planet-Hawaii.com, Hawaii Convention Center, Aston Hotels and Resorts, Hawaii Prince Hotels, Doubletree Hawaii, Hawaii Department of Health.

In 2000 he partnered with Yaling Yu and entered into an agreement to focus completely on the inbound Hawaii Tourism market by transitioning the site into a Online Travel & Tour Agency for Hawaii only. In the last nine years, under his direction, the company has grown from a small two person agency to a multi-million dollar company with 15 full time Agents.

Since 2006 Bruce has been producing The Hawaii Vacation Connection podcast which is devoted to Hawaii Travel and Tourism. The podcast receives over 13,000 downloads a month. His podcast led to an appearance on the Travel Channel which is still airing. Additionally, Bruce produces the Hawaii Vacation Blog which has 5 writers who create daily content . He is very active in Social media with over 13,000 followers on Twitter and 20,000 facebook friends . He also has a Iphone application and produces video reviews of local Hotels and events around the island on his Youtube channel mrbruce1 which has 2.4 million views.

Bruce enjoys writing and has contributed/appeared in stories for the Wall Street Journal, USA Today, Travel Weekly, Travel Agent Magazine, Travel Agent Magazine – Home Based, TravelAge West, Travel Trade, Smarter Travel, Honolulu Advertiser, Honolulu Star Bulletin, Pacific Business News, Hawaii Business, KGMB News Hawaii, Travel Channel – Hawaii’s Dos And Don’ts.

About Hawaii Aloha Travel

The company has created an agent network team second to none in the industry. We have pioneered a system that is a win-win for everyone involved. Each agent is responsible for his/hers booking and at the same time backed by our support team and customer services personnel. All HAT agents are home based, in Hawaii, and are connected real time using VOIP phones, instant messaging and email to our main office. Our agents have a vested interest in making sure everything goes smoothly with their bookings and that customers are 100 percent satisfied because agents are commissioned on every booking they do for clients. As a result, they are very customer service oriented and involved in every detail of the bookings they do for customers.

We work directly with you, giving you valuable advice and personal service, we actually live in Hawaii and have helped thousands of people plan trips to the islands. We’re a new breed of travel agents who understand Internet travel purchasing, understand what people want and seek to meet their needs in this very competitive arena. Every quote we provide to potential customers is researched by comparing our prices to that of major vendors such as Expedia, Travelocity, Orbitz and many others travel vendors. Additionally, we offer a price matching lowest price guarantee program for those customers who wish to use the Priceline or Hotwire model to book travel.

Pay when YOU want to, no pressure

No high pressure tactics are used to get you to purchase a package, on the contrary we want you to know all the details about your trip BEFORE making a commitment. You do not have to pay for your trip up front.  With a deposit of 50.00 per person your reservation is booked, the balance has to be paid 30 days before your departure. Many customers put themselves on their own payment plans by calling in payments to us as they wish as funds become available. We take all major credit cards for your purchase and can take multiple credit cards, checks are also welcome.

Travel Protection

We offer cancellation/waiver insurance, depending on which package you go with, which costs as low as 26.00 dollars per person. With this insurance you can cancel or change your plans up until the day you leave with no penalty. You can also take advantage of lower prices if the price of the package goes down before you scheduled departure date.

Buying power

Hawaii Aloha Travel (HAT) is backed and endorsed by Hawaii’s largest wholesale travel providers. These wholesalers are a major driving force in Hawaii’s travel industry representing 80 percent of all travel booked to the islands. As a result, they have tremendous buying power by blocking thousands of airline tickets, hotel/condo properties and cars. HAT taps into this buying power by choosing best possible value, selection and savings for each of its customers. We match our customers with the right wholesaler, for the right price, with the best value, the first time. That’s our promise.