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Tsunamis, Hurricanes, and Why You Need a Hawaii Travel Advisor

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Hawaii Isn’t Just Paradise—It’s Also Real Life

There’s a reason people dream about Hawaii. But even paradise comes with real-world challenges, especially when you’re thousands of miles from home. That’s where a Hawaii travel advisr makes all the difference But these things happen—and they can derail even the most carefully planned itinerary. That’s where having someone like us in your corner makes all the difference.

Tsunamis, Fires, and Hurricanes

Just recently, Hawaii was on edge after a powerful 8.8-magnitude earthquake off Russia triggered a tsunami watch. While the warning eventually passed without major damage, it was a wake-up call for many travelers already in the islands. These events don’t happen often, but when they do, they’re disruptive—and scary.
Because Hawaii is a remote archipelago sitting in the middle of the Pacific Ocean, it’s vulnerable to natural disasters originating thousands of miles away. Whether it’s a tsunami from the Aleutian Islands, a hurricane brewing off Baja, or high surf closing entire coastlines, visitors can find themselves caught off guard. And without a local advocate, you’re often left scrambling.

Wailuku, Hawaii (Aug. 12, 2023) – FEMA, US Fire Administration and partners tour Hawaii fire damage. Photo by Dominick Del Vecchio

Lahaina’s Painful Lesson

Take the Lahaina fire, for example. It happened fast—fueled by hurricane-force winds and dry conditions. Entire blocks were lost. Travelers had to evacuate quickly, and the response was chaotic. Some visitors were stranded. Others were relocated. Flights were changed. Plans were canceled. We had clients there when it happened, and we jumped into action. We rerouted, rebooked, and made sure our travelers were safe. You can still find those reviews online. The difference? Our clients had someone local on their side—not a chatbot, not a 1-800 number, but a real human, in Hawaii, getting things done in real time.

What We Actually Do When Things Go Wrong

Here’s what many don’t realize: when you book direct or through a big online travel site, you’re far removed from the booking. There are layers between you and the people who can help—suppliers, consolidators, call centers. That distance matters when something hits the fan.

But when you book with us, you’re dealing with a Hawaii travel advisor, in Hawaii who has direct access to those suppliers. That means when there’s a mix-up with your rental car, or your hotel room isn’t ready, or you need to rebook a flight due to an incoming storm—we can actually do something about it. Quickly.

Real Example: Rental Car Surprises

Unfortunately, this is common. Extra driver fees, GPS add-ons, gas pre-pays, drop-off charges… they’re buried in the fine print no one reads after a 10-hour flight.
When we handle your rental, we make sure all taxes, fees, and add-ons are pre-paid and transparent. If something pops up that shouldn’t be there, we’re the ones calling the rental agency on your behalf. We fight those battles so you don’t have to.

Tsunami Scenario: We Were Ready

During the most recent tsunami alert, we had two families on Kauaʻi—directly in the potential path. As their Hawaii travel advisor, we were already on the phone with them while the news was still breaking. We briefed them on evacuation plans, confirmed where the high-ground shelters were, and assured them that if they needed to leave the island, we’d handle it. Meanwhile, travelers without an advisor were left refreshing Twitter and watching CNN. Which would you rather have?

Hawaii Is Getting Better at Handling Disruption

One thing we’ve seen over the years is that Hawaiʻi learns from hardship. After the Lahaina fire, response systems were overhauled. Evacuation protocols were reworked. Communication improved. And while no system is perfect, our ability to handle the unexpected has grown stronger. Case in point: during the tsunami watch, Kauaʻi started issuing early warnings five to six hours before projected wave activity. That’s a big improvement compared to the way some past disasters were handled.

Pandemic Chaos—and Our Role

Remember 2020? Yeah, we do too. During the peak of the COVID-19 pandemic, we had tens of thousands of bookings queued for cancellation. Some clients had travel protection, some didn’t. Some wanted cash back, others just wanted to reschedule. And it was chaos. But we stayed on the phones for hours each day, working through each booking, getting people refunds, credits, or new travel dates. We were transparent, proactive, and committed—even when we were overwhelmed. That’s what it means to have someone local working for you.

How to Protect Yourself on a Hawaii Trip

here are a few things you can do right now to avoid major headaches later:

  • Work with a local Hawaii travel advisor. Whether it’s us or someone else, make sure you’ve got someone in Hawaii who can act fast if something goes wrong.
  • Always ask about hidden fees. Especially with car rentals. Ask what isn’t included and what to expect at the counter.
  • Get travel protection. Specifically, a cancel for any reason plan. We offer that. It’s worth every penny, especially in times of uncertainty.
  • Don’t ignore weather alerts. Just because it’s sunny now doesn’t mean a tropical storm isn’t coming. We monitor this stuff for our clients.
  • Book smart. Prepaid bookings with transparent pricing leave less room for surprises. We do this with every package we build.

And Yes, Lahaina Is Slowly Coming Back

While we’re talking about the unexpected, here’s some good news: Lahaina is showing signs of life again. Kimo’s, Mal’La, and Star Noodle have reopened. The banyan tree—a symbol of Lahaina—has new green shoots. Old Lahaina Luau will eventually return. Fleetwood’s is being rebuilt. So yes, the scars are still there. But so is the spirit. And when you do return to West Maui, you’ll be welcomed warmly.

Final Thought: Who You Book With Matters

We get it—everyone’s looking for the best deal. But here’s the thing: prices fluctuate, service doesn’t. When you book with a Hawaii travel advisor like us, you’re not just getting flights and a room—you’re getting a lifeline.. You’re getting local experience. And you’re getting someone who picks up the phone when you need help the most.

We hope nothing goes wrong on your Hawaii vacation. But if it does—we’ll be right here.