Hawaii Vacation Specialist-Chris

Here are some things to know about what happens when you input information for a hawaii vacation quote with Hawaii Aloha Travel.

• Personalized service:  Each individual customer gets personalized service from one of the agents.  Realize that when you go to the website and you enter in your information and actual live agent is doing your quote for you.  You get personalized service from beginning to the end of your trip.  Any problems while traveling, you can call your agent, changes before your trip call your agent, suggestions of tours to do, again call your agent.  The reason we are Hawaii Aloha Travel and book all inbound hawaii vacations is because most of us were born and raised on the islands, if not we have lived there for many years and we know the islands best.  Who better to book your trip than someone who only knows hawaii as their everyday life? 

** Some important notes when requesting a quote via email. 

* Check your junk mail.  There are many times people request a quote and sometimes our emails will go to junk mail so check your junk mail if you are expecting a quote from us.  The quote will be emailed to you right away from one of the agents, within the day unless of course you are a night owl and putting it in really late at night when we are all asleep then it will be emailed to you first thing the next day.

*We do send followups after our initial quote.  This is not to bug you or push you or pressure you.  We just simply want to make sure you got your quote as I mentioned above we do go to junk mail sometimes, sometimes people have a slip of the finger and enter the wrong email address, so if you don’t get a quote you submitted for then either try again or call us.  If there is a number provided which I believe is a required field however , some don’t want to give their phone number and give a fake, then we will call you if we can’t get through to you via email or if we need more info to do your quote.It’s best to look at the quote right away and ask us for any changes right away because a quote does not hold space for anything so the faster you work with us to get it just the way you want it, the better for you.  As courtesy knowing an actual agent is taking the time to plan your trip and give you a quote, if you are not interested a simple email would be appreciated to just let us know, or if you are finding a lower price send it over and we can try to beat it or match it.  You are not locked into us if you ask for a quote, however we do try to give the best customer service and price to all our customers.

**If you can give us as much info as possible under the details portion , the agents do love that.  It helps us better get to know what you want and need as every customer is different and it gives us a better feel for what you want.

• What if I received my quote and it is not what I wanted?  Well to that I say contact the agent and discuss what it is you want.  While the quotes via email do work great, being it only takes a minute of your time and then you put it in our hands to plan your trip, it doesn’t always convey exactly what you want if it is just a simple one with dates, hotel and car. 

If you don’t know what you want that is understandable as that is why most people come to us, so we can help guide them of where to go and what to do.

Don’t send requests for one day on each island.  I get so many requests for this and it is not practical.  When I get these I will alter it and send it out explaining what and why I did what I did.  It’s not because I am trying to "control" your vacation and not give you what you want.  It’s simply because I know it won’t work.

So why can’t I do one night on each island?

*Well for starters it will get pretty expensive.  You have to plane ride from island to island.  That is 5 interisland flights you would have to pay for.

*Vacation time is wasted.  I think people get the misconception that it is a 1/2 hour plane ride, no big deal.  Think again. The flight may be short, however it’s still an air flight.  You still have to check your bags in, arrive 90 minutes prior to your flight.  Then you land, go to baggage claim, wait for your bags, get your bags, go get your car, then you are on your way, then same thing the next day and the next day.  How relaxing can that be?  Really you can’t do or see much either in that short period of time on each island so it makes no sense.  If that is the case then you should do a cruise on one of NCL’s ships to all the islands.  Then you would eliminate plane rides and check in and check out.  Simply board on Oahu, cruise the islands  getting off at each port however your bags are in your cabin, no check in and check out, pack and unpack..it’s less time consuming and more practical.  Also there are not direct flights from every single island to another.  You would think common sense they are close just hop over.  Not the case.  Not easy to get a direct to molokai or lanai, usually only from honolulu, so more than likely one or two of those flights are going to have a stop on the way , wasting even more time out of your one day on that island.

*Most of the quotes I do get for the one night on each island also say budget hotel.  Well we run into a problem there also.  Lanai has a four seasons and well a four seasons, so you aren’t going to get budget there.

• What is a log in and password?   Well we send you an itinerary making it easier for you to make payments.  You can log in to your own itinerary see it there and click pay this reservation.  Simply enter your payment info and how much you would like to pay and we will enter the payment for you.  Simple as that.  A lot of people are enjoying this feature we now have.  Let’s face it, people are busy, it’s more convenient and we are in the age of technology so why not make it easier for you.  That is what we try to do in making booking your trip simple, easy, quick and most importantly enjoyable and worthwhile for you, the customer.
• Can I create my own password?  Sure you can, once you log in.  What happens is we input your quote, and the computer automatically generates you a log in and password, which gets sent to you.  Initially you use that link, log in and use the password assigned, then once in there you may change your password to something easier for you to remember.

Even if you are calling in to get a price quote don’t be afraid to ask for it in an email as most times we will ask you for an email address for us to send you the quote we discussed as it is most preferable that you actually look at it.  The quote will have the airline, flight number, flight times (which are always local to the state you are in ) , hotels, room view, if any specials that we choose it will include a description of that, cars, tours, transfers, anything that you want in your itinerary will be all there in front of you to see.

So now that you got the know hows and what really happens when you request a quote, submit yours today!  You can enter it on our webiste or if you want to email me direct you may.  I’m at chris@hawaii-aloha.com

Here are some things you should include..

phone number
dates of travel
what island(s) you would like to visit
Where you are traveling from
Do you want a car or transfers?
Hotel View: city/mountain, partial oceanview, oceanview, oceanfront
Type of Hotel: 5 star/moderate/budget?

And also any other details you would like me to know to help me better do the quote for you to what you want.

Or you are always free to call at 1-800-843-8771 ext. 32 to personally discuss an itinerary and pricing for your trip!