Hawaii SuperFerry Super Unpredictable?

February 6th, 2008

On paper, the idea of the super ferry is great, but is it really a viable option for Hawaii residents and tourists? That’s a question many are asking after eight straight days of canceled voyages due to bad weather, vessel repairs and other setbacks the company has suffered since its Dec. 13 re-launch. Since then, it has been operating with only a third of its anticipated passenger load, and rough seas and other problems have led it to cancel its daily round-trip between Honolulu and Maui a total of 14 days.

 If you are a tourist in Honolulu on a 10-day holiday that you have planned for over two years, do you really want to take the risk of booking the ferry and then have it cancel on you? Or if you are a resident, can you afford to take the ferry to visit a friend in Maui over the weekend with your car and then Sunday night have the return voyage to Oahu canceled? How do you explain that to your boss on Monday? Maybe get lucky and get a flight back to Oahu, but what about your car? You get back to Oahu but you still have to wait for your car to return from Maui. Super Ferry representative John stated that, "They are not responsible for any additional expenses incurred due to a voyage cancellation, such as hotel, airfare or car rental. The Super Ferry will offer complimentary voyages for the passenger and vehicle". (Posted by CM)

Entry Filed under: Big Island